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Job openings for quality analyst in bangalore

Quality Analyst


Perform call monitoring/auditing and provide the feedback to the agents
Check the cal script of the agents.
Monitor the agent’s calls for various parameters like call greeting, professionalism, communication, process knowledge etc
Fill out the call auditing form with relevant scoring.
Coordinate and facilitate call calibration sessions for agent.

Experience 1 - 2 Years
Salary 1 Lac To 2 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Quality Analyst

About Company

Contact Person Mr. Ahmed
Mobile 9945384206
Email ID

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